Microsoft 365 Services Restored Following Lengthy Outage Impacting Thousands of Users

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Microsoft 365 services were back up and running on Monday after an outage that affected thousands of users for more than two hours. The outage, which began at around 10:00 AM ET, impacted access to a variety of Microsoft 365 services, including Outlook, Teams, SharePoint Online, and OneDrive for Business.

In a statement, Microsoft said that the outage was caused by a “system update” that “introduced an issue that prevented users from accessing some of our services.” The company said that it had rolled back the system update and that all services were now back up and running.

The outage caused widespread disruption for Microsoft 365 users. Many users were unable to access their email, collaborate with colleagues, or access files stored in the cloud. Some users also reported problems with Microsoft Teams calls and meetings.

The outage is the latest in a series of problems for Microsoft 365. In January, an outage of more than four hours affected millions of users. And in March, a bug in Microsoft Teams caused users to be locked out of their accounts.

Microsoft has said that it is working to improve the reliability of Microsoft 365. The company has added more capacity to its cloud infrastructure and is investing in new tools to detect and prevent outages.

The outage is a reminder of the importance of having a backup plan for critical business applications. If you rely on Microsoft 365, you should consider using a third-party backup service to protect your data.

What to do if Microsoft 365 is down

If Microsoft 365 is down, there are a few things you can do:

  • Check the Microsoft 365 status page to see if the outage is affecting your region.
  • Try restarting your computer and your internet router.
  • Contact Microsoft support for help.

If you have a backup of your data, you can restore your data to a working computer. If you don’t have a backup, you may need to contact Microsoft to recover your data.

How to prevent Microsoft 365 outages

There are a few things you can do to help prevent Microsoft 365 outages:

  • Keep your software up to date. Microsoft releases security updates and bug fixes for Microsoft 365 on a regular basis. It’s important to install these updates as soon as possible to help protect your data and prevent outages.
  • Use a third-party backup service. A third-party backup service can help you protect your data from outages and other disasters.
  • Have a disaster recovery plan in place. A disaster recovery plan will help you restore your data and systems in the event of an outage or disaster.


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