How to Impress Hotel Guests and Earn More Business

Whether it’s an event guest, a planner on a site visit, a corporate traveler, or a leisure guest, hotels must make it a top priority to offer each and every guest an impeccable experience. From pre-stay to post, how you communicate can mean the difference between a poor, average, and great stay.

Having said that, we have put together a list of ways properties an impress Korea hotel guests and make their stay a memorable, and of course, one they’re willing to share. Read on below to uncover more!

A Great Online Experience is Important

You’ve probably heard this more than once; first impressions matter a lot. The first step to making a stay at your Korea hotel, whether it be for leisure or business, is creating an attractive, effective online presence.

There are a couple of important things you can do to make this happen. For starters, you need to ensure that you have an active social media presence. Keep in mind your hotel is a living, breathing thing and you need to show it!

Travelers want to know what’s so great about your hotel, and your social media channels are where they can get a real sense of what their stay will be like. It is also essential that you make your hotel website dynamic.

Give Guests a Welcome to Remember

Impressing your guests upon arrival is something you can never risk skimping on at any give time. After all, it puts them in a great mood, improves the overall experience, and prevents them from wishing they’d booked somewhere else. Traveling and finding the hotel can be a stressful experience, so it’s your job to melt al that stress away.

That brings the question; how can a Korea hotel properly welcome guests upon arrival? One remarkable way to go about this is by offering free upgrades. If you have spare rooms, why not put them to use? Offering better rooms for free can bolster a guest experience, taking it above and beyond what they might have anticipated.

You should ensure that you accommodate early check-in. If a guest lets you know they will arrive early, try to ensure early check-in is available to avoid having them to wait around in the lobby. After all, you want to give them the best Korea hotel experience they have ever received!